IT that works on paper but costs you every week.
Too many small businesses are stuck with support that technically works but still creates friction every week.
The response is slow. The invoice is confusing. The contract is too long. The recommendations are hard to trust. And when your team needs help, you end up in a ticket queue with someone who does not know your business, your people, or the last three problems you already explained.
We have seen that story too many times.