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JustMSP. No More, No Less.

Real Pricing.
On the Website.

Because That's How IT Should Work.

One plan with everything your growing business needs. Starting at $1,499 per month for up to 15 users. No hidden fees, no surprises, no sales calls required.

  • Backed by Virtuas, Inc.
  • Certified B Corp
  • No Long-Term Contracts Required
  • Microsoft Lighthouse Partner

Compare Plans

See what’s included in our Standard and AI-Powered managed IT plans for 15+ users.

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Calculate Your Price

Get an instant estimate based on your team size, plan, and billing preferences..

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300+ Users?

JustMSP serves organizations with up to 300 users. For larger teams, explore enterprise options through Virtuas.

Enterprise options ➜

Choose Your Plan

Both plans include the same fully managed IT foundation for your entire organization. The difference is only in how you pay. Annual service agreement provides a 25% discount for service. Customer choice always leads the way.
White Glove

Standard

Traditional, Human-First Managed IT

$1999

/mo
billed month-to-month
$129 per additional user / month
15 users included
Get Started

Every support request is handled by a human technician from the start. No bots, no automation layer between your team and ours.

+ Microsoft 365 Business Premium
$19.80 /user/month

Billed annually at $237.60/user/year (retail: $264/user/year).
You save $26.40 per user, per year. Annual commitment required—Microsoft licenses are always billed on an annual basis regardless of your managed services billing cycle.

  • 24/7 Monitoring and Alerting
  • Help Desk Support (Business Hours)
  • Patch Management and Updates
  • Endpoint Security†
  • Backup and DR Management†
  • Network Management
  • Vendor Management
  • Quarterly Business Technology Reviews
  • User Onboarding and Offboarding
  • Microsoft 365 Administration
  • IT Policy Development
  • Procurement Assistance
Best Value
AI-Powered
Managed IT + AI-First Support

$1590

/mo
billed month-to-month
$106 per additional user / month
15 users included
Get Started

Level 1 support is delivered through an AI-powered Teams bot.
The bot is fast and improving all the time, though like any AI, it is not perfect. Complex or escalated issues are always handled by human technicians.

+ Microsoft 365 Business Premium
$19.80 /user/month

Billed annually at $237.60/user/year (retail: $264/user/year).
You save $26.40 per user, per year. Annual commitment required—Microsoft licenses are always billed on an annual basis regardless of your managed services billing cycle.

  • Everything in Standard, plus:
  • Level-1 Support via Intelligent Teams Bot
  • AI-Driven Ticket Triage and Resolution
  • Automated Remediation for Common Issues
  • Predictive Alerting and Monitoring
  • Intelligent Reporting and Insights
Month-To-Month

Standard

 Human-First Managed IT

$1999

/mo
billed monthly
$129 per additional user / month
15 users included
Get Started

Every support request is handled by a human technician from the start. No bots, no automation layer between your team and ours.

+ Microsoft 365 Business Premium
$19.80 /user/month

Billed annually at $237.60/user/year (retail: $264/user/year).
You save $26.40 per user, per year. Annual commitment required—Microsoft licenses are always billed on an annual basis regardless of your managed services billing cycle.

  • 24/7 Monitoring and Alerting
  • Help Desk Support (Business Hours)
  • Patch Management and Updates
  • Endpoint Security†
  • Backup and DR Management†
  • Network Management
  • Vendor Management
  • Quarterly Business Technology Reviews
  • User Onboarding and Offboarding
  • Microsoft 365 Administration
  • IT Policy Development
  • Procurement Assistance
No setup fees. Cancel month-to-month anytime.
Best Value
Annual
 Human-First Managed IT with Annual Payment Discount

$1499

/mo
billed annually
$99 per additional user / month
15 users included
Save 25% with annual billing and keep your pricing locked in for the full year.
+ Microsoft 365 Business Premium
$19.80 /user/month

Billed annually at $237.60/user/year (retail: $264/user/year).
You save $26.40 per user, per year. Annual commitment required—Microsoft licenses are always billed on an annual basis regardless of your managed services billing cycle.

  • Everything in Standard, plus:
  • 25% Savings vs Monthly
  • Price Lock for 12 Months
Get Started

No setup fees. Annual commitment required.

† These services are supported, managed, and maintained by JustMSP as part of your plan but require adequate Microsoft 365 licensing (such as Microsoft 365 Business Premium for endpoint security) or separately provisioned software and infrastructure. We are happy to help you identify the right solutions for your environment.

Why Choose JustMSP?

Everything You Need. Nothing You Don't.

24/7 Monitoring and Alerting

Continuous monitoring of your servers, workstations, and network infrastructure with real-time alerts. We catch problems before your team notices them.

Help Desk Support

Responsive support from real IT professionals during extended business hours, with 24/7 on-call coverage strictly for emergencies such as server or network outages. On the Standard plan, your team contacts our help desk directly. On the AI-Powered plan, Level-1 requests go through an intelligent Teams bot first.

Patch Management

Automated deployment of operating system and application patches on a managed schedule. We test before we deploy, so updates never disrupt your workday.

Endpoint Security

Endpoint detection and response powered by Microsoft Defender for Business protects every device in your environment. Threats are identified, contained, and remediated in real time.

Backup and DR Management

We monitor, manage, and maintain your backup and disaster recovery systems to ensure your business data is protected and recoverable when it matters most. Backup and DR software, storage, and infrastructure are provided by the customer or available as a separately quoted add-on.

Network Management

Proactive monitoring, maintenance, and optimization of your firewalls, switches, wireless access points, and overall network health.

Vendor Management

We coordinate directly with your technology vendors on your behalf, from ISPs to SaaS providers, saving your team time and frustration.

Strategic IT Planning

Quarterly business and technology reviews (BTRs) to align your IT roadmap with your business goals, budget, and growth plans. We provide strategic guidance as your technology partner, not as a virtual officer of your company.

User Onboarding and Offboarding

Streamlined provisioning and secure deprovisioning of user accounts, devices, and access. New hires are productive on day one; departing users are secured immediately.

Microsoft 365 Administration

Full administration of your Microsoft 365 tenant including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID, so your cloud platform runs seamlessly.

AI-Powered Plan Additions

The AI-Powered plan includes everything above plus intelligent automation that reduces costs and resolves issues faster. The AI is not perfect, and there may be occasional hiccups along the way. Your team is not beta testing anything, but this is still a newer approach to IT support. It is backed by real human technicians who step in whenever the bot reaches its limits.

AI-First Level-1 Support

Your team gets instant, around-the-clock support through an intelligent bot in Microsoft Teams that resolves common issues on the spot. When human expertise is needed, the bot escalates seamlessly with full context to our technicians. This AI-first support model is what makes the lower pricing possible.

Intelligent Ticket Triage

Support requests are automatically categorized, prioritized, and routed to the right team, reducing response times and eliminating manual sorting.

Automated Remediation

Common issues like password resets, printer problems, and connectivity drops are resolved automatically before a technician ever needs to get involved.

Predictive Alerting

Machine learning models analyze patterns in your environment to flag potential problems before they become outages or security incidents.

Transparency Matters

These services are not included in the base plan but are available as add-ons or quoted separately. We believe in being upfront so there are never any surprises.

Hardware and Equipment

Quoted separately. We handle procurement, configuration, and shipping, but hardware itself is not included in the monthly plan and is quoted on a per-project basis.

On-Site Support Visits

Available as an add-on. We are remote-first by design, but we arrange on-site visits when hands-on work is genuinely needed.

Custom Application Development

Quoted separately. Need custom apps, integrations, or workflow automation? We scope those as standalone projects.

Phone System and VoIP

Available as an add-on. We partner with leading VoIP providers to extend your communications stack when you need it.

Industry-Specific Compliance

Quoted separately. HIPAA, SOC 2, CMMC, and other compliance frameworks are handled through our parent brand, Virtuas

Infrastructure Projects

Quoted separately. Migrations, buildouts, and major infrastructure changes are scoped and quoted as standalone projects, at a discount for managed services clients.

Operational Technology and Specialized Systems

Outside the scope of JustMSP managed services. We support internal IT systems for internal users only. Medical equipment, manufacturing systems, IoT devices, and customer-facing technology stacks (such as SaaS platforms) require customized solutions available through our parent brand, Virtuas.

Real Pricing. Right Here.

Estimate Your Monthly Cost

Use the calculator below to see what your plan would cost based on your team size and preferences.

15 users
15 users 300 users
Estimated Monthly Cost
$1,499/mo
$17,988 billed annually
Base plan (15 users included) $1,499/mo
Total Estimated $1,499/mo
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Coming Soon

Know Your Exact Price in One Click

We are building a secure integration that connects directly to your Microsoft 365 tenant. Authorize our app with read-only access, and we will automatically detect your active user count, current licensing, and Microsoft Secure Score to generate a precise, personalized quote—instantly. No sales call, no form.

Your data stays private. We request read-only, minimally-scoped access solely to generate your quote. We do not store any tenant data.

Trusted by Growing Businesses

Companies across many industries rely on JustMSP to keep their IT running smoothly so they can focus on what they do best.

"Everyone is VERY professional and I consider them a part of my team that I cannot work without these days!"
R. DillonReal Estate Development
"It's always great working with you guys. It's easy and simple without me having to micro-manage. I can let you guys know what I need or what I'm looking for, and you all make it happen if it's possible."
J. JohnsonIndustrial Manufacturing
"Very grateful for very little issue/disruption with this migration. There was a lingering issue after the migration, but it was handled quickly. This project had very little impact to our team which was very much appreciated. Well done!"
Laura B.Marketing & Advertising
"Thank you for always going above and beyond on finding the solution. Thank you for always calling on the time I schedule my appointment."
D. VargasHealthcare Services
  • Backed by Virtuas, Inc.
  • Certified B Corporation
  • Microsoft Lighthouse Partner

How JustMSP Compares

We built JustMSP around the things other MSPs hide. Here is how we stack up.

Feature Typical SMB MSP Large National MSP JustMSP
Pricing Hidden, per-call Opaque tiers, requires demo ✓ Public, clear, user-based
Contract Terms 1–3 year lock-in 1–3 year lock-in ✓ Month-to-month option
Platform Focus Multi-platform, jack of all Multi-platform, shallow ✓ Microsoft-deep, Lighthouse Partner
Support Model Ticket queue, anonymous Call center, high turnover ✓ Dedicated primary + secondary agent
Sales Team Commission-driven Commission-driven, quota pressure ✓ No sales team, no commissions
Onboarding Continuity Handoff from sales to support Multiple handoffs, context lost ✓ Same CXM pre-sale through support
Ethical Commitment Vendor rebates kept as profit Private equity-owned ✓ B Corp, rebates donated to charity

Get Answers Fast

Frequently Asked Questions

Have more questions? Reach out to our team at [email protected] and we will get back to you within one business day.

Both the Standard and AI-Powered plans include 24/7 monitoring, help desk support, patch management, endpoint security†, backup and DR management†, network management, vendor management, quarterly business technology reviews, user onboarding and offboarding, Microsoft 365 administration, IT policy development, and procurement assistance. The AI-Powered plan adds intelligent ticket triage, automated remediation, predictive alerting, and intelligent reporting. The AI-Powered plan also routes Level-1 support through an intelligent Teams bot for faster initial response times.

You are simply billed for each additional user at the per-user rate for your plan and billing cycle. There are no tiers to jump between and no surprise charges. If you add a 16th user, you pay for one additional user. It scales linearly from there.

The Standard plan is our white glove offering—every support request is handled directly by a human technician from the start, with no automation layer in between. It is the traditional managed IT experience, and many of our clients prefer it for exactly that reason. The AI-Powered plan includes everything in Standard but routes Level-1 support through an intelligent Teams bot, adds automated remediation for common issues, and includes predictive alerting and intelligent reporting. The AI is capable and improving all the time, though it is not perfect. The trade-off is that your team’s first point of contact is the bot rather than a human, but any issue the bot cannot resolve is immediately escalated to our technicians. Because AI handles a significant portion of routine work, we pass those savings on to you, which is why it costs less per user.

Absolutely. Many of our clients already have Microsoft 365 licensing in place, and that works perfectly. We administer your tenant regardless of where your licenses are purchased. The Microsoft 365 Business Premium add-on is simply an option for clients who want to consolidate licensing under one vendor and save 10% versus retail pricing.

When you opt in, we provision Microsoft 365 Business Premium licenses for your users at $19.80 per user per month—which is 10% below Microsoft’s retail price of $22.00 per user per month. Microsoft licensing is billed on an annual basis regardless of whether you choose annual or month-to-month billing for your managed services. That means each user’s M365 license costs $237.60 per year, compared to $264.00 at retail—saving you $26.40 per user per year.

No. Our month-to-month option has no long-term commitment. You can cancel at the end of any month. Our annual option offers a 25% discount in exchange for a 12-month commitment, but even that renews on a month-to-month basis after the initial term unless you choose to renew annually.

Yes. You can switch from month-to-month to annual billing at any time and immediately start saving 25%. If you are on an annual plan and prefer to switch to monthly at your renewal, we accommodate that as well.
JustMSP is remote-first by design, which is one of the reasons we can offer such competitive pricing. That said, we understand some situations require hands-on work. On-site support is available as an add-on and can be arranged on a per-visit or recurring basis depending on your needs.

Co-managed IT is available through our parent brand, Virtuas. If you have an internal IT team and need a partner to augment your capabilities, Virtuas offers tailored co-managed solutions designed for exactly that. Learn more about co-managed IT at Virtuas →

JustMSP is purpose-built for organizations with 15 to 300 users. If your organization is larger, our parent brand Virtuas provides enterprise-grade managed IT and consulting services designed for that scale and complexity. Visit Virtuas for enterprise solutions →

We appreciate a healthy skepticism about pricing that seems too good to be true, so here it is. The AI-Powered plan’s lower rate is possible because the AI bot handles the initial intake for every support request. That is the deal. If more than 20% of tickets in a given month are submitted through channels other than the bot (email, phone, carrier pigeon), the standard per-user rate applies for that month. We are not trying to trap anyone—we just need the bot to do its job so we can pass the savings along. The good news? The bot is genuinely fast, available around the clock, and resolves most common issues without any wait time at all.

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Growing Beyond 300 Users?

JustMSP is purpose-built for businesses with 15 to 300 users. For larger organizations or co-managed IT partnerships where you already have an internal IT team, our parent brand Virtuas delivers enterprise-grade solutions tailored to your scale and complexity.

Explore Virtuas Solutions

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